Investigating inclusive leadership and pro-social rule breaking in hospitality industry: important role of psychological safety and leadership identification
Date
2022Author
Rahman Khattak, Sajid
Zada, Muhammad
Nouman, Muhammad
Ur Rahman, Shams
Fayaz, Muhammad
Ullah, Rezwan
Salazar Sepúlveda, Guido
Vega Muñoz, Alejandro
Contreras Barraza, Nicolás
Publisher
International Journal of Environmental Research and Public HealthDescription
Artículo de publicación SCOPUS - WOSMetadata
Show full item recordAbstract
This study aims to empirically examine the mediating effects of psychological safety and
leadership identification on the relationship between inclusive leadership and pro-social rule break-
ing among hospitality employees. This study analyzes the survey data collected in three waves
from 589 employees working in different hotels and restaurants operating in the Northern areas
of Khyber Pakhtunkhwa, Pakistan. The scale validity, composite reliability, and hypotheses were
assessed through PLS-SEM. The study found that inclusive leadership significantly impacts employ-
ees’ pro-social rule-breaking. The study also found that leadership identification and psychological
safety partially mediate the relationship between inclusive leadership and pro-social rule-breaking.
Hospitality leaders can practice inclusive leadership characteristics because it may significantly
enhance employee engagement in pro-social rule-breaking. Through their inclusive features, hospi-
tality leaders can improve employees’ psychological safety and leadership identification, enhancing
frontline employees’ pro-social rule-breaking.